Boost Customer Loyalty & Increase Fares With Instant Communication
We live in a digital age where consumer expectations are about the quick and easy consumption of information or access to products and services. This new way of life, or augmented reality, is about┬áenhancing┬áhow we interact with things in the real world. Technology isn’t going to take a back seat or slow down either, in fact, it will keep growing exponentially and augmented reality will continue to blur the lines between what’s digital and what’s real through what we hear, see, feel and smell.
Bringing augmented reality to your taxi cab fleet will not only put your company in line with consumer expectations, but has a long list of benefits that will positively impact your bottom line. When your customers begin to use your custom branded taxi software, they’ll recognize the enhanced experience where their next taxi is literally just a button click away. With this augmented reality you’ll begin to build brand loyalty and on duty drivers will spend less time with an empty back seat.
How It Works
1. Your customer hails a cab by pressing the hail button in the application. They can optionally select the number of passengers and if they need a handicap accessible taxi.
2. All on duty drivers receive a native alert on their device prompting them to view the new available fare. The closest available driver can then select the fare for pickup and the route is created on the map. The driver can optionally push the route to their native GPS application.
3. Once the driver has selected the fare, your customer is instantly notified that a driver is on the way. They are able to see the driver in relation to their GPS position. Once the driver reaches the customer, the driver’s application automatically recognizes that the customer is in the vehicle and prompts the driver to verify that he has a passenger.
Not only do your customers and drivers have their own application, so does your dispatcher or management team. You’ll have the ability to login to a secure backoffice in order to administer the application. You can manage each of your drivers and view them in real time on a map. Additionally, you’ll be able to see each and every fare, analyze statistics and more!
Each application we build is customized to fit your brand. Find out more about how you can leverage augmented reality with your very own customized application. Getting started is easier than you think, call us at 1-866-451-3434 or fill out our web form to learn more!